Frequently Asked Questions

Welcome to the GreenPath Market FAQ page! Below, you’ll find answers to our most frequently asked questions. If you don’t see what you’re looking for, feel free to contact us at info@greenpathmarket.com.

1. What is GreenPath Market?

GreenPath Market is an online store dedicated to providing eco-friendly, sustainable products that support a balanced and conscious lifestyle. We offer a curated selection of items that help you make environmentally responsible choices in your daily life.

2. How are your products eco-friendly?
Each item in our store is carefully selected based on sustainability, quality, and ethical sourcing. We prioritize products made from renewable, recyclable, or biodegradable materials and work with suppliers who share our environmental values.

3. How long does shipping take?
Orders typically ship within 2–5 business days and arrive within 7–14 business days, depending on your location. We will send a tracking link via email once your order has shipped so you can track its progress.

4. Where do you ship to?
Currently, we only ship within the United States to minimize our carbon footprint and ensure efficient, eco-friendly logistics. We’re exploring options to expand our shipping in the future.

5. What are your shipping costs?
We offer free standard shipping on all orders over $50. For orders under $50, a flat shipping rate of $5.95 applies.

6. Can I return a product if I’m not satisfied?
Yes! We offer a 30-day satisfaction guarantee on most items. If you’re not fully satisfied, please reach out to our support team to arrange a return or exchange. Check out our Returns & Exchanges page for more details.

7. Do you offer discounts or promotions?
We occasionally offer discounts, promotions, and exclusive offers. Sign up for our newsletter to receive updates, including eco-friendly tips and news about new arrivals!

8. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Simply follow the link to check the status and estimated delivery date of your package.

9. Can I modify or cancel my order?
We process orders quickly to ensure timely shipping. If you need to modify or cancel your order, please contact us as soon as possible at info@greenpathmarket.com. We’ll do our best to accommodate your request if the order has not yet shipped.

10. Do you use sustainable packaging?
Yes! We are committed to using eco-friendly packaging materials, including recyclable, compostable, or biodegradable materials to reduce waste.

11. How can I stay updated on new products and news from GreenPath Market?
Sign up for our newsletter to be the first to know about new arrivals, exclusive discounts, and tips for living a sustainable lifestyle. You can also follow us on social media for more updates.

12. How can I contact customer support?
You can reach our customer support team by emailing info@greenpathmarket.com. We strive to respond within 24–48 hours.

Thank you for choosing GreenPath Market. Together, we can make a positive impact—one eco-friendly choice at a time!